Microbial Contamination Prompts Nationwide Recall of High-End Day Cream
Health Canada has issued a recall for a widely used anti-aging face cream due to concerns over microbial contamination. The affected product, Watier Age Control Supreme Sublime Advanced Rich Day Cream, is sold at major retailers including Shoppers Drug Mart, Sephora, and Amazon Canada. The luxury cream typically retails for between $120 and $128.
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What Prompted the Recall?
In a public notice released on Wednesday, April 30, Health Canada confirmed the presence of Lactobacillus pentosus, a type of microorganism, in the recalled product. Although this bacterium is classified as a probiotic and generally poses minimal health risks, its presence indicates the product does not meet Health Canada’s microbial safety standards.
Official Statement from Health Canada
According to the agency, “The recalled product does not meet microbial standards over time,” noting that although Lactobacillus pentosus is low-risk, its existence in a cosmetic product is still cause for concern. Health Canada urges all consumers to immediately stop using the affected cream.
Identifying the Recalled Batch
The product in question is manufactured in Canada and comes in a 50 ml cylindrical glass jar, enclosed in printed cardboard packaging. To determine if your cream is part of the recall, check the bottom of the jar or the box for the following:
- UPC: 058655630646
- Lot Number: (L)23L1757
If your product matches this information, it has been recalled.
Distribution Details and Consumer Instructions
According to Groupe Marcelle Inc., the company behind the brand, approximately 885 units of the affected cream were distributed in Canada between September 2024 and February 2025. Consumers who purchased the recalled item are advised to contact the company directly for a refund.
As of April 22, 2025, no injuries or adverse health incidents related to the cream have been reported.
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Reporting Potential Issues
Health Canada is encouraging consumers to report any side effects or safety concerns associated with this product—or any cosmetic item—by completing a Consumer Product Incident Report Form on their website. Reports contribute to broader consumer safety efforts by helping authorities track and respond to health risks.
Reminder of Cosmetic Safety Standards
In its statement, Health Canada also reminded manufacturers and consumers that, beyond Cosmetic Regulations, the Food and Drugs Act (FDA) prohibits the sale of cosmetics made with hazardous ingredients or produced under unsanitary conditions.
Final Takeaway
If you use Watier Age Control Supreme Sublime Advanced Rich Day Cream, take a moment to check your packaging. Even though the contaminant is not considered dangerous, continued use of a non-compliant cosmetic product is discouraged. Taking action now can help protect your health—and others.