Health Canada has announced an immediate recall of the Triton 36 Ultrasonic Cleaner, a device used for cleaning medical and dental instruments, due to serious safety concerns related to electrical malfunctions. The recall, affecting all units distributed across Canada, was issued after reports surfaced of potential fire and shock hazards caused by faulty wiring in the device.
The Triton 36 Ultrasonic Cleaner, manufactured by Triton Medical Technologies, may contain defective electrical components that could lead to short circuits or overheating during operation. These issues pose significant risks, including electrical shocks to users or the potential for fires in healthcare facilities where the device is commonly used. Health Canada has classified this as a high-priority recall due to the severity of the potential hazards, particularly in clinical settings where the cleaner is used to sterilize critical medical equipment.
The affected units were sold between January 2022 and April 2025 through various medical supply distributors in Canada. The recall notice, published on Health Canada’s website, emphasizes that the product does not meet the safety standards outlined under the Canada Consumer Product Safety Act (CCPSA).
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Actions for Consumers and Healthcare Facilities
Health Canada is urging all users, including hospitals, dental clinics, and other healthcare facilities, to immediately stop using the Triton 36 Ultrasonic Cleaner. Facilities are advised to inspect their inventory for the affected model and contact Triton Medical Technologies or their supplier for instructions on returning or disposing of the device. The manufacturer has committed to providing replacements or refunds for all recalled units.
Users are also encouraged to report any incidents or malfunctions related to the device to Health Canada’s Consumer Product Safety Program (CPSP) at 1-800-267-9675 or through the online reporting form at recalls-rappels.canada.ca. Those experiencing health or safety issues due to the product should seek professional assistance immediately.
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Details of the Recall Process
The recall was initiated following inspections by Health Canada, which identified non-compliance with electrical safety standards. The Triton 36 Ultrasonic Cleaner lacks proper certification and labeling, including the absence of a required Product Identification Number, which is mandatory for health-related devices in Canada.
Triton Medical Technologies has been directed to halt all sales, imports, and distribution of the product while corrective actions are implemented. Health Canada is also collaborating with the Canada Border Services Agency to prevent further importation of the device. The agency will continue to monitor the recall’s effectiveness and ensure that all affected units are removed from the market.
Health Canada’s Commitment to Safety
This recall underscores Health Canada’s ongoing efforts to safeguard public health by enforcing strict safety regulations for consumer and medical products. The agency regularly conducts inspections and responds to consumer complaints to identify potential risks. In 2024 alone, Health Canada issued over 150 recalls for various products, ranging from health devices to consumer goods, highlighting the importance of vigilance in product safety.