The Credit One Bank Settlement is offering eligible consumers a chance to claim between $100 and $1,000 following a class-action lawsuit that accused the bank of making unsolicited robocalls in violation of federal law. If you received automated or prerecorded calls from Credit One Bank between 2014 and 2019, you could be owed money under this $14 million settlement.
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What is the Credit One Bank Settlement About?
The Credit One Bank settlement stems from allegations that the company used automated dialing systems and prerecorded voice messages to contact individuals without their prior consent—a direct violation of the Telephone Consumer Protection Act (TCPA).
Between 2014 and 2019, thousands of people, including non-customers, reported receiving unsolicited robocalls from Credit One Bank and its affiliates. Many recipients said they never had any relationship with the bank, which made the calls not only intrusive but also illegal under federal law.
Although Credit One Bank denies any wrongdoing, it has agreed to pay $14 million to resolve the lawsuit and compensate eligible individuals.
How Much Money Can You Get?
After attorney fees, administrative costs, and litigation expenses are deducted, about $8 to $9 million will be left for eligible claimants.
- Estimated Payment Range: $100 to $1,000
- Higher Payouts: If you provide documentation (such as phone records or billing statements), your payout may be on the higher end
- No Proof? You can still file a claim without documentation, though your compensation may be lower
As with any class action case, the final amount you receive will depend on:
- How many people file claims
- The quality of evidence submitted
- Whether you previously opted out of the class
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Who is Eligible for the Credit One Bank Settlement?
You may qualify if:
- You received an automated or prerecorded call from Credit One Bank or its affiliates between 2014 and 2019
- You did not give prior express consent to be contacted in that way
- You can verify ownership of the phone number that received the calls during the relevant period
You don’t have to be a Credit One Bank customer to qualify. Many of the calls were reportedly made to individuals with no relationship to the bank, including those whose numbers were wrongly dialed.
If you’re unsure of your eligibility, you are still encouraged to submit a claim. The claims administrator will verify eligibility using call logs and third-party records.
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How to File a Claim
The Credit One Bank settlement claims process will begin after final court approval is granted. A dedicated settlement website will be launched to manage claims and provide information.
Once the site is live:
- Visit the official settlement website
- Enter your full name, contact info, and the phone number(s) that received the calls
- Indicate approximate dates you were contacted (if known)
- Upload optional proof (phone records, statements, etc.)
- Choose your preferred payment method (direct deposit, check, PayPal, Venmo, etc.)
You’ll need to certify your claim under penalty of perjury. You may also receive a unique Claim ID if your number is found in Credit One’s records.
Timeline for the Credit One Bank Settlement
Here’s what to expect:
- Final court approval hearing date: Pending
- Settlement website launch: 30–45 days after approval
- Claim window open: 60–90 days
- Claims review period: 3–5 months
- First payments sent: 6–9 months after court approval
Stay up to date by checking the official Credit One Bank settlement website once it’s live or look out for mailed/email notices.
What If You Have No Documentation?
You can still file a claim without proof, though your individual payout may be on the lower end. If you want to increase your odds of receiving a larger payment, submit phone records, billing statements, or other documents showing that:
- You were called by Credit One Bank
- The calls were made using automated systems or prerecorded messages
- The calls occurred between 2014 and 2019
Can You Opt Out or Object?
Yes. Before the claims deadline, you will have the option to:
- Opt out of the Credit One Bank settlement (retaining your right to sue independently)
- Object to the terms of the settlement
If you do nothing, you give up your right to further legal action and will not receive any payment.
Legal Case Details
- Case Name: Krakauer v. Credit One Bank, N.A., Case No. [Pending Final Approval]
- Court: U.S. District Court for the District of [Jurisdiction to be finalized]
- Settlement Amount: $14,000,000
- Estimated Individual Payout: $100 to $1,000
- Key Law Involved: Telephone Consumer Protection Act (TCPA)
Bottom Line
If you received an unsolicited robocall from Credit One Bank between 2014 and 2019, you could be eligible for a cash payout of up to $1,000 under the Credit One Bank $14 million settlement.
The settlement covers thousands of consumers, many of whom were never even customers. The final amount you receive will depend on documentation, participation rates, and claim verification.
Check back for updates as soon as the Credit One Bank settlement website goes live, and don’t miss your chance to file a claim.
